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SDBA 2020 New Accounts Seminar
Tuesday, October 13, 2020, 9:30 AM to Thursday, October 15, 2020, 11:30 AM CDT
Category: SDBA Events



October 13, 14 & 15, 2020

The health and well-being of our members is the SDBA's top priority. The New Accounts Seminar scheduled for April 8 has been postponed to a virtual event happening October 13, 14, & 15. If the new dates do NOT work for you, contact our office at 605.224.1653 or [email protected] for a refund. 


In these unprecedented times where in-person training presents an understandable concern to our bankers, the SDBA has solved the problem! We are pleased to provide this outstanding 3 - part webinar series on the topic of opening new accounts. The webinar series will encompass opening personal, business, trust, and fiduciary accounts and is customized to South Dakota law. It provides answers to the most complicated and challenging questions asked by customers and employees.

Our South Dakota bankers know Suzie Jones as a presenter who is extremely knowledgeable and has a unique ability to take technical information and make it interesting and applicable. The detailed and comprehensive PDF of Suzie's PowerPoint presentation is included in the registration, customized to state law, and serves as an invaluable resource for bankers across the state. A comprehensive 200+ page Opening New Accounts and Documentation Compliance manual customized to South Dakota law is separately available for a discounted purchase price for SDBA webinar participants.



  • Registration: $275
  • Non-Member fee: $375

The registration fee includes program materials and access to the online and recorded sessions.

Cancellation Policy: 100% refund if canceled on or before 10/07/20; 75% refund if canceled 10/08–10/10; no refund if canceled 10/11-10/13. Substitutions allowed at any time.


Part 1: Opening Personal/Consumer/Accounts

Tuesday, October 13, 2020, 9:30 - 11:30 CDT

Opening new accounts is complicated! With fraudulent activity at an all-time high and ongoing onerous regulatory oversight and scrutiny, the need for new account training is paramount to maintain diligence as well as update processes and procedures. This two-hour comprehensive webinar, which is Part I of a three-part series, focuses on the risks, procedures, best practices, and compliance requirements for opening personal and consumer accounts. Attendees will gain an understanding of proper documentation requirements, impact of ownership options on estate planning, proper account titling, and who has the authority to open and transact on the account during lifetime and at the death of a signer.

Part 2: Opening Business Accounts

Wednesday, October 14, 2020, 9:30 - Noon CDT

For most new account representatives and personal bankers, opening business accounts creates the most angst! Why are there so many different types of business entities? What is the best way to determine who has the authority to transact on behalf of a business entity? Unfortunately, too often, new account personnel are trained "on the job" which results in potential vulnerability and uncertainty. Verifying if a business entity is legal and who has the authority to transact business on behalf of that entity can be difficult. In this two and ½ hour comprehensive webinar, participants gain confidence and a clear understanding of the regulatory, compliance, documentation, and state law requirements for opening business accounts in South Dakota.

Part 3: Opening Trust and Fiduciary Accounts

Thursday, October 15, 2020, 9:30 - 11:30 CDT

Formal, informal, revocable, irrevocable, minor custodial accounts, court ordered accounts, fiduciary - what does it all mean? It never fails to raise the panic level when someone dumps a binder full of legal documents on your desk and requests to open a trust account, estate account, or an account for a minor. To compound the complexity, on many occasions, the actual owner of the funds is not present. This two-hour comprehensive webinar, which is Part III of a three-part series, will discuss the responsibilities of collecting appropriate documentation, providing ownership options, titling accounts correctly, and allowing proper access to trust, fiduciary and minor accounts not only during lifetime but at the death of a signer as well.


Registrants will receive all notifications and instructions in advance to access the online sessions and download the materials. A comprehensive, South Dakota-specific PDF of Suzie’s PowerPoint presentation is included in the registration and serves as an invaluable resource. All sessions will be recorded and available for viewing for up to 30 days following.


A comprehensive 200+ page Opening New Accounts and Documentation Compliance manual, customized to South Dakota law, is available for a discounted price of $150 per copy for webinar participants.

This publication typically retails for $250. You do not need the manual to follow along with the sessions.


Have a copy of your financial institution's account agreements, resolutions, and signature cards handy to use as a reference during the sessions.


Customer contact personnel, supervisors, and officers whose responsibilities include opening or managing new accounts. Personal bankers, BSA officers, deposit operations, branch administration, CIP managers, training and business development officers, internal auditors and compliance officers will find the information extremely beneficial. Lending assistants and officers will also find the information informative — at least 85% of this information impacts the lending area.


Suzette “Suzie” Jones, CFP®, Training Resources Consulting, LLC. Managing Member with over 40 years of banking experience, Suzie has a reputation as not only being extremely knowledgeable but has a unique ability to take technical information and make it interesting and applicable. After 22 years, Suzie recently retired as an Executive Vice President from a large regional bank where she provided overall leadership and risk management to the $11B Investments Division. Suzie has a unique perspective and appreciation for how difficult and complicated opening new accounts can be. For decades Suzie opened new accounts, managed new account teams, and provided hands-on input to the AML and BSA Committees within the bank. She partners nationally to provide new account training for banks, credit unions and currently works with 13 State Bank Associations. Suzie holds the Certified Financial PlannerTM designation.